Our residents are able to shape and influence the way we deliver our services through a range of resident involvement initiatives.

We offer transparent and consistent engagement opportunities to all our residents, so everyone can have a voice.

Residents share their views in a number of ways, including through our five regional scrutiny committees and local resident engagement days. And service improvement groups bring together residents from across the country to focus on key areas such as empty homes, allocations and developments.

Each year, we report on how we have involved residents and the impact they have had on our services.

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"We encourage Clarion to listen to what we say, to take our recommendations seriously and take appropriate action."
Graham Roberts – Clarion Housing resident

Resident Involvement Impact Assessment Report cover

Resident Involvement Impact Assessment

Find out how residents have shaped our services through involvement initiatives in 2018-19.

Download the full report

Discover more about resident involvement