Welcome to Clarion Response
We’re changing our look…
Clarion Housing Group is the largest housing association in the country. It owns and manages 125,000 homes over 170 local authorities. 360,000 people call a Clarion home their home.
CBS, ASR and Circle Housing Property Services (CHPS) are all part of Clarion Housing Group. You’ll notice we are in the process of changing our name and look over the coming weeks. We are joining together our three repairs and maintenance services for a new united feel.
Clarion Response will be the new name for the combined service.
Our new logos, uniforms & vans are being introduced gradually, so for a while you may see both our new and old logos around.
Our service and staff remain exactly as they are now and you don’t have to do anything different. Just keep a look out for the new logos and official launch on the website coming soon.
Our operatives will always carry identification, so please always ask for their ID card if you are unsure.
Need to report a repair?
We are working hard to introduce a single process for reporting a repair across both Affinity Sutton and Circle Housing which we will communicate to residents in due course. Until then, you will need to follow the existing procedures for reporting a repair based your existing landlord.
Affinity Sutton residents
Please use the icon below to visit the Affinity Sutton website and follow the steps to report a repair.
Circle Housing residents
Please use the icon below to visit the Circle Housing website and follow the steps to report a repair.