Even in normal circumstances, it’s vital for Clarion to know and understand our residents so we can target our services and make sure our offer meets their needs.
We are pleased to be able to share our report about how Clarion residents have managed during the coronavirus pandemic and resulting lockdown.
Every year we talk to a representative sample of 2,000 residents for 20 minutes about a broad range of topics, such as their community, wellbeing, finances, employment and internet usage.
Every year, we ask 2,000 of our residents for 20 minutes of their time to tell us about themselves, their lives and their experiences. We publish the results of this survey as The Index, and the findings inform every area of our business, allowing us to target resources, measure the impact of different programmes of work and tailor our communications.
Over 1,000 residents completed our online survey on the Green Paper for Social Housing and we arranged roundtables and depth telephone interviews to gather views from a wide range of residents.
An International Symposium was held at St Edmund’s College in Cambridge on 10th September 2018, which was co-sponsored by Clarion Housing Group and L&Q. The event also formed part of the European Network for Housing Research’s 30-year anniversary celebrations and received a donation from UK’s Collaborative Centre for Housing Evidence.
The unique role of housing associations in responding to the challenges of the 2020s.
Clarion Housing association is involved with various schemes to support our Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ) residents.
Clarion's research into the principles of and approach to setting a rent policy, ensuring levels are genuinely affordable to low income households whilst enabling us to continue to build new and maintain existing homes.
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