Supporting our residents and communities

At the time of this update (August 2021), formal social distancing rules are no longer in place, but the latest government advice is available here.

We are continuing to carry out all of our core services as a landlord. This includes repairs to homes, fire risk assessments, gas and electrical safety inspections, caretaking and cleaning in communal areas.

If you are a Clarion resident who needs to report a repair, please contact us through our resident website.

Clarion Futures (our charitable foundation) has been very active throughout the pandemic:

Adapting to supply chain and labour market changes

Along with organisations across the country, we are experiencing some challenges with our supply chain, especially with access to materials imported from outside the UK. Some of the products impacted include roof tiles, windows, towel rails and heaters.

There is also a shortage in available labour in some roles. This means it is taking longer than we would like for Clarion Housing Group and our contractors to fill certain positions.

We will continue to do everything we can to respond to these challenges and provide a consistent and good quality service across the country.