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Social Impact Report

Social impact: driving us forward every day

Our purpose is to make a difference to our residents and our communities and we do this across every aspect of our organisation. Social impact drives us forward every day and measuring this impact ensures we learn what is making the most difference and improve each year.

“Our focus is on making a difference and being a force for good for both people and planet.”

Clare Miller, Group Chief Executive

Providing homes for those who need them most

We provide homes for those who need them most. Our mission has never been more important, with the rising cost of living squeezing people on low incomes even more, and a lack of social housing leading to too many people with no place to call home.

In the last year, we built a record number of new homes, of which 86% were affordable, but it’s not just about putting a roof over people’s heads – it’s about building homes fit for the future.

But it’s not just a long-term ambition. We know that shrinking our carbon footprint is not only good for the planet, but it’s also good for our residents. Having more energy-efficient homes means big savings on bills – something more important than ever with energy prices soaring. That’s why we’re increasing the energy efficiency of our new homes beyond building regulations compliance, and why we're retrofitting many of our existing homes to make them more energy efficient.

Download our 2021-22 Social Impact Report

See how we generated £131m in social value.

Download now

More than just bricks and mortar

Being a responsible social landlord is about much more than bricks and mortar. It’s also about providing opportunities for those who live in our homes to enable them to fulfil their potential, and improving the communities they live in. That’s where the work of our charitable foundation, Clarion Futures, comes in 2021/22 we:

  • Delivered more than £131m in social value, of which £13.8 million was a result of Clarion Futures activity in our communities nationwide
  • £123.8 million was as a result of Clarion Futures activity in our communities nationwide.

Social support

Our charitable foundation, Clarion Futures, invests in helping residents and their communities. Through the foundation we help thousands of people into work every year, and support those needing help to manage their money. Clarion Futures also helps connect people to the digital world as well as funding community projects to enhance the places where our residents live.