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Case Study14 April 2022

Tim McSweeney - Digital Skills Officer

Tim is a Digital Skills Officer at Clarion Futures, the charitable foundation of Clarion Housing Group. 

Tim McSweeney. Has delivered training sessions to hundreds of learners in his role as Digital Skills Officer with Clarion Futures, the charitable foundation of Clarion Housing Group.

What is your current role?

I’m a Digital Skills Officer with Clarion Futures, the charitable foundation of Clarion Housing Group.

How has your career developed with Clarion?

I joined the Clarion Futures Digital team in 2019 and since then I have successfully delivered face-to-face and online digital skills training courses, workshops and drop-in sessions to hundreds of learners.

My role has evolved over time to enable me to develop a wide range of training (presentations, lesson plans, reference material and practical activities) to support our accredited and non-accredited Digital Skills training courses.

When Covid hit, I was given the opportunity to develop online learning sessions to support Clarion and non-Clarion residents remotely. All of our face-to-face and online training sessions have received great feedback.

“It is such a pleasure to see people acquire digital skills and get online.”

What do you enjoy most about your job?

Making a difference! It is such a pleasure to see people acquire digital skills and get online, which ultimately helps improve their lives and employment opportunities.

What is your favourite work memory?

Seeing the smiles on our learners’ faces when they’ve discovered a skill that positively impacts their life, such as helping them to connect with family and friends, saving money or find a job.

It’s particularly gratifying when you have a learner who might not have the confidence, but then after attending one of our training courses, really enjoys learning new skills and wants to come back for more.

What advice would you give to someone looking to join your team?

Our team is all about helping Clarion and non-Clarion residents get online to help improve their lives and employment opportunities.

If you’re looking to join our team, I would recommend that you find out about the challenges and opportunities involved in helping digitally excluded people to get online.

You could also help a friend or a member of your family to get online, and you could offer to become a volunteer Digital Champion to help people in your local community.