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Research and insights1 January 2014

Tech and Tenure

  • New report looks at digital trends among renters and levels of satisfaction with their housing situation.
  • 91% of private renters have access to the internet compared to 71% of council or housing association tenants.
  • 80% of private renters go online several times a day compared to 65% of social renters.

This summary report from 2014 looks as technology and tenure, as two important contemporary issues to the housing sector. It presents a snapshot of preliminary findings within a wider customer insight project, filling knowledge gaps and providing current insight.

Please note this research was conducted prior to Affinity Sutton merging with Circle Housing to create Clarion Housing Group.