Research and insights4 February 2020

The Clarion Index 2019

  • The Clarion Index is an annual survey of 2,000 Clarion residents, measuring the impact of different programmes of work, resources and communications.
  • Metrics remain high for neighbourhood and community, with 84% of residents agreeing their neighbourhood is a good place to live.
  • Findings show how food poverty impacts Clarion residents, with 8% using a food bank and 15% going without food because they can’t afford it.

It’s important for Clarion to know and understand our residents - their lives, experiences and aspirations. So, every year we talk to a representative sample of 2,000 residents for 20 minutes about a broad range of topics, such as their community, wellbeing, finances, employment, and internet usage.

We publish the results of this survey as The Index, and we make sure that the findings inform every area of our business. We can then measure the impact of different programmes of work, target resources and tailor communications.

Key findings 

  • 84%

    agree their neighbourhood is a good place to live.

  • 15%

    went without food because they couldn't afford it.

  • 67%

    see a need for more social rented homes in their area. 

Read the report