
Net zero carbon (Scopes 1, 2 & 3)
Our planet is in danger of catastrophic overheating that will affect billions of people worldwide. The enormity of the danger we face cannot be overestimated.
We have an unequivocal commitment to making a difference by cutting our own consumption of energy and driving down our carbon emissions across the board. We are committed to putting our own house in order and becoming a net zero carbon organisation by 2050.
Cutting out carbon
We’re reducing emissions by raising the energy efficiency of our homes. Three quarters of our existing homes are now rated EPC C and above. The average energy rating of our new build homes is B, with some achieving an A rating.
We are now designing all of the new homes we build to be fossil fuel free from 2025 and are ensuring high standards of energy efficiency in any new home we complete.
The emissions from heating our homes are just one part of the picture. So we’re also tackling emissions caused by the construction of our homes by targeting reductions in our embodied carbon.
Progress on energy efficiency 2024/25
£22m
invested in retrofitting energy saving features
76%
of existing homes are EPC C or better
3,000
tonnes of CO2 emissions reduced as a result of retrofits to existing homes

“Delivering all new homes to net zero carbon in operation will not only help the planet, but also those living in our new homes by dramatically cutting their energy bills.”
Retrofitting our homes
Our existing homes account for over half of our carbon footprint. Retrofitting them to improve energy efficiency is good for our residents, who will benefit from more comfortable, healthier homes. It is also good for our planet - by reducing fossil fuel consumption.
We’ve been retrofitting our homes with support from the Government’s Social Housing Decarbonisation Fund and Warm Homes: Social Housing Fund Wave 3.
Our retrofitting programme has upgraded homes in Fenland, Kent, South London, Surrey, and West Sussex and continues to expand into North London and East Hertfordshire.
Measures installed include:
- triple glazed windows
- air source heat pumps
- solar panels
- external wall insulation
“I was visited every day by the resident liaison officer to check in, and the team on site have been brilliant. They have explained what was happening and how long it would take, and I appreciate how much work has been done to my home.”
Mrs Challice, Clarion resident
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Making a Difference report
