We’re recruiting plumbers, carpenters, plasterers, roofers, electricians and other trades to deliver a first class repairs service in our homes across the country.
Our award-winning repairs and maintenance service, Clarion Response, carries out 1,000 repairs a day and makes more than 250,000 visits to residents each year.
We are offering a competitive salary, van, equipment, excellent prospects, generous paid holiday and pension and the opportunity to join our well valued team.
Roles are available nationwide.
With relevant experience in your primary trade and one or more secondary trades you’ll have good customer care skills and enjoy working with people and finding solutions to problems.
You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times.
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Our median gender pay gap as of 5 April 2020 was 0.7% - far lower than the 15.5% average for all employees across the UK.
As part of our wider commitment to understanding and improving diversity and inclusion, in 2021 we started voluntarily reporting our ethnicity pay gap – which stood at -0.47% as of 5 April 2020.
Clarion Response is Silver Award Investors in People accredited.
Our award-winning repairs and maintenance service, Clarion Response, carries out
1,000 repairs a day and makes more than 250,000 visits to residents each year.
Problems are sorted out in just one visit in 93.8% of cases.
With a team of 460 trained staff, Clarion Response works around the clock every day of the year to ensure our residents’ homes are safe, comfortable and secure.
In 2020/21 we invested £95 million on improvements to our properties – ranging from upgrading heating systems and replacing roofs to refurbishing kitchens and bathrooms.
And we spent £195m on the maintenance of our rental properties.
Nine out of ten residents were happy with the work that was done to improve their homes.
Clarion Response works on around 125,000 homes a year and emergency repairs are done within 24 hours, with urgent repairs done within a week.
Our residents can report and book repairs online and we have developed an online diagnostic tool to help them identify the specific problems that they need fixing and enable our staff to respond accordingly.
And a series of simple step-by-step videos help our residents to tackle simple repairs such as unblocking drains or bleeding radiators.
Clarion Response is a RoSPA Gold Award winner for Health and Safety and Fleet Safety.