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Our recruitment process

Applying for a job

We advertise all of our job vacancies and provide detailed profiles of the roles we’re looking to fill. In return, you’ll need to submit your CV and any supporting statements requested.

We’ll want to know your suitability for the role and how you match the criteria in the role profile.

You’ll need to outline your reasons for applying. Compare your skills, experience and achievements against those in the role profile. Be relevant and specific in telling us your suitability for the role.

We may ask you to show your knowledge, understanding or experience of aspects of the role profile. You’ll need to give detailed answers and specific examples demonstrating your skills and experience.

As an inclusive employer signed up to the Disability Confident Scheme we’ll support you on your Disability Confident journey. We’ll always offer and provide you with assistance when submitting your application, attending an interview or by making reasonable adjustments to the assessment process.

You may wish to use the STAR technique to structure your responses:

  • Situation - the situation you had to deal with
  • Task - the task you had to do
  • Action - the action you took
  • Result - what happened as a result and what you learned from the experience

Please don’t write too much - 500 words is about right. Help us to understand why you believe you’re the best candidate for the role.

Preparing your CV

Your CV is a reflection of you, so it’s vital that it’s well laid out and looks professional. It should showcase your most relevant skills and experience and show us that you’re the ideal candidate.

Please make sure your CV targets the role for which you’re applying. It should highlight the value and contribution that you would bring to Clarion.

Your CV needs to include:

  • your name, address, telephone number, email address and LinkedIn profile if you have one.
  • a short summary of your personal and professional attributes. This should explain why you’re a match for the role for which you are applying.
  • a list of your work history in chronological order, starting with your current or most recent job and including dates worked, job titles and brief details of responsibilities and achievements.
  • relevant education history, professional and academic qualifications and memberships of any professional bodies.

You don’t need to include a photo or details about any protected characteristics such as age, race and gender. 

Developing your career

Clarion is a place where you can deliver on our ambitions, whilst realising your own. We are the largest housing association in the country, and also have a charitable foundation and development arm.

Around 4,000 people from a diverse range of backgrounds and communities across the UK are working on our mission to provide homes for those most in need. Our size means there are real possibilities for career progression. It also means we offer a wide choice of careers, from frontline roles helping residents, to repairs, surveying, accountancy, law and marketing.

Our people enjoy a great rewards package and receive training and development to help them progress.

Please take a look at our latest jobs. If you see a role that interests you, please apply - it would be great to hear from you.

What we stand for

Learn about Clarion Housing Group’s values, chosen by our people, which guide us in our work to provide homes for those who need them most.

What happens once I’ve applied for a job?

We’ll review your CV and supporting statement against the criteria for the role. This will enable us to decide whether to progress your application to the next stage.

We promise to reply to every application we receive, and if you’re shortlisted to the next step, we’ll be clear on what to expect. 

If you’re asked to attend an interview, it may be conducted over Microsoft Teams.

Virtual interview guide

What should I expect at my interview? 

We tend to do competency-based interviews. These look at how you've used your skills in the past and how you approach different situations.

We may also ask you to undertake a relevant test, or present your thoughts on a particular topic. If so, we will give you advance notice and plenty of time to prepare.

For some roles, we may ask you to record a video of yourself answering some questions.

We may ask you to meet with us again so we can be sure you’re the right fit for the job, and we’re the right organisation for you.

If you don’t get the job, we’ll let you know why and will be happy to provide you with practical feedback.

What happens if I get the job?

We’ll contact you to discuss your start date and the details of our offer. You'll receive a contract of employment to review and sign. 

You may need to provide us with:

  • details of your employment referees
  • evidence of your right to work in the UK
  • personal documents so we can undertake any necessary background checks.

We’ll work with your new colleagues to plan your induction and welcome you to Clarion Housing Group!